
Do
you provide dog-walking and pet-sitting services in Ankeny, Grimes,
Pleasant Hill, Altoona, or Carlisle, Iowa?
No, I'm
sorry I don't. I prefer to remain local to keep fuel costs and mileage
down, which keeps my rates reasonable and fair. By limiting my service
area to the westside of Des Moines, I can remain flexible in terms
of last-minute bookings and can drop in regularly to visit pets
that require extra care (e.g. - frequent potty breaks or medication
dispensation).
Limiting
my service area to my general proximity also allows for maintaining
a small, discerning clientele comprised of local residents and neighbors
seeking someone they can trust to pamper their pets while rendering
unhurried, personalized service in their absence.

Where,
specifically, is your coverage area?
Roughly,
West Des Moines, Urbandale, Clive, Windsor Heights, Beaverdale,
Johnston, Sherman Hills, Linden Heights, the Des Moines-West vicinity,
and near Downtown no farther east than 17th & Grand Ave.
This
area includes sections of the following zip codes: 50307, 50308,
50309, 50310, 50311, 50312, 50313, 50314, 50315, 50325, 50322, 50323,
50265, 50266. My service area is defined on the map below using
red markers.
Ten dollar
15-minute visits
are available only for pets in close range of my home vicinity,
which is indicated on the map below with light blue markers.

Why
the change in rates and service area in 2012?
Four years
of pet-sitting has taught me a great deal about the Des Moines metro
community, so I've updated information here in an effort to more
clearly illustrate the areas of town I am able to serve. My service
area largely remains unchanged, just hopefully now it is better
defined.
Also, after
re-evaluating fuel economy and commuting time involved, it's been
decided that $10 pet-sitting visits will be restricted to areas
of town most accessible from my home (excepting at this time households
I already provide pet-sitting services for, which can be discussed
as needed going forward).
Longer visits
of 30 minutes (still $15) or more of course are available throughout
my entire service area (as generally indicated by the red markers
on the map above). I have added 45-minute visits ($20) to my offerings
after receiving requests. One-hour visits are now $25 and overnight
visits are $55.

What
types of animals are you comfortable working with?
I am
comfortable working with most domestic pets, with the exception
of birds. If you do keep birds, one option is for you to have a
friend stop by to see to them or to enlist the services of a second
local pet-sitter. I do apologize in advance for any inconvenience
this may cause, but your birds will certainly be better off being
cared for by someone that is familiar with their special needs,
diets, and proper handling.
Also,
I am highly allergic to guinea pigs, so it's best that I not physically
handle them.
Cats,
dogs, rodents (particularly friendly rats and mice), some reptiles,
and freshwater and marine inhabitants are the pets I'm most experienced
with handling.

How
do I sign-up for your dog-walking or pet-sitting service?
After
looking over this site and deciding what services are most appealing,
you can fill out my
contact form and I will reply as soon as possible (at your request,
either by phone or email). We can then further discuss rate quotes,
scheduling options, or any other concerns or questions you may have
and arrange a time for our "meet-n-greet."
Prior
to arranging a time to meet, please peruse my policies
page to familiarize yourself with common procedures and practices.

Once
I schedule pet-sitting visits for my pet(s), what happens next?
Scheduling
is followed up by a "Meet-n-Greet" (i.e. - initial consultation)
preferably at least 3 days prior to the first pet-sitting visit.
During this visit, we will go over all necessary paperwork and rate
quotes. This time also gives everyone involved (particularly your
pet) a chance to become acquainted and for me to note details of
their routines and where supplies are stored.

Do
you watch pets in your own home?
No,
I do not board animals at my place or provide day-care services
for a variety of reasons, namely that I live in an apartment and
have pets of my own that may not be compatible with yours. Care
is provided at your home only.

How
much notice should I give DSM Pets when booking a visit?
Preferably
call or email as soon as your plans are concrete. The more notice
I have, the better I can serve you.
Please
remember that pet sitters can book-up quickly, especially around
popular travel holidays.

Who
will be coming to my home?
I alone
will be taking care of your pets. I do NOT hire outside help or
out-source as other pet-sitting companies so often do. This allows
your pets to become familiar with me, as opposed to having different
people visit your pets each time.

Is
there a limit to the number of pets you will care for?
No,
your rate is based on the amount of time dedicated to visiting with
and caring for your pets. If the allotted time must be exceeded,
your rate will be adjusted to cover the extra time to properly care
for your pets, but the time needed can usually be assessed in advance
during our initial meet-n-greet.

What
happens if my pet becomes ill or injured while I'm away?
If your
pet needs medical attention, he/she will be taken to your preferred
veterinarian or the nearest veterinary hospital if after-hours.
If an appointment cannot be scheduled with your preferred vet, your
alternate vet will be called. In the event that neither veterinarian
is available, your pet will be taken to a quality, local vet clinic
to receive necessary treatment.
You and/or
your emergency contact person will be called as per the instructions
provided on your Client Information Form (filled out during the
initial meet-n-greet and updated periodically) and your pet can
be taken to the veterinarian of your choice. In the event of an
incident or illness occurring when your preferred vet is unavailable,
I will transport your pet to the nearest after-hours clinic to receive
care.
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